Creating Labels from contact list in Outlook 2003

R

ruagooddriver

A customer used to be able to perform this function in
2000. Now that they are upgraded to 2003 they get the
following error.

Gets error message schdmapi.dll can not be loaded
reinstall Word. The customer ran a detect and repair in
Word and it did not fix the problem.
 
A

Alan Sun [MSFT]

Hi,

Thanks for your post.

According to the information in the post, I suggest you perform the
following steps to trouble the issue:

1. New Outlook profile
=============
Please create a new profile to isolate the issue.
For the steps on how to create a new profile, refer to the following
Microsoft Knowledge Base (KB) article:

829918 How to create a new e-mail profile in Outlook 2003
http://support.microsoft.com/?id=829918

2. Outlook Safe Mode
=================
a. Click Start, and then point to Programs.
b. Press CTRL while you click the shortcut for Outlook that you want to
start.
c. Hold down CTRL until you receive a message similar to the following:
"Outlook has detected that you are holding down the CTRL key. Do you want
to start Outlook in safe mode?" Click Yes.

If the issuer persists, please provide me the following info:

1. Let me know the exact steps to reproduce the issue.
2. Capture a screen shot of the error messages.

Hope this helps!

Thanks & Regards
Alan Sun
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
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|From: "ruagooddriver" <[email protected]>
|Sender: "ruagooddriver" <[email protected]>
|Subject: Creating Labels from contact list in Outlook 2003
|Date: Wed, 21 Jul 2004 11:01:40 -0700
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|X-Tomcat-NG: microsoft.public.office.misc
|
|A customer used to be able to perform this function in
|2000. Now that they are upgraded to 2003 they get the
|following error.
|
|Gets error message schdmapi.dll can not be loaded
|reinstall Word. The customer ran a detect and repair in
|Word and it did not fix the problem.
|
 

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