Creating PDFs from Word 2004

[Kristina Conceicao]

I have Office 2004 and Acrobat 6 Professional installed on my machine.
Because of the well-documented conflict with the toolbar addins, I
create PDFs by selecting the printer "Adobe PDF". It prompts me to name
the file and navigate to a location to save it. This works beautifully
for me.

A coworker just had Office 2004 and Acrobat *7* Pro installed on her
machine. When she tries to create a PDF in the same manner, the job
spools, but the file is never created. No error messages are received -
it just doesn't reach the point where the file is Distilled. I thought
perhaps that v7 had an issue, so we removed it and installed v6. The
same problem occurred.

We are baffled that this works on one machine but not on another. Any
suggestions would be very much appreciated.

BTW, I should mention that we can't use OS X's built in PDF-creation
functionality. The files that it creates aren't compatible with the
database that the PDF are uploaded to.

 

[JE McGimpsey]

BTW, I should mention that we can't use OS X's built in PDF-creation
functionality. The files that it creates aren't compatible with the
database that the PDF are uploaded to.

I have no idea why it's working with Acrobat 6 but not with Acrobat 7 -
I'm still at 6.

Have you tried installing the Acrobat PDF printer driver, and printing
files to PDF? That uses Acrobat's driver rather than Apple's.

 

[Kristina Conceicao]

Have you tried installing the Acrobat PDF printer driver, and printing
files to PDF? That uses Acrobat's driver rather than Apple's.

Yes, I believe that's what we were using. When Acrobat 7 was installed,
it automatically installed a "printer". We're trying to create a PDF by
"printing" to that printer. The job spools, but is never distilled
(the distillation should happen automatically). No error message is
received.