Credentials Prompt

[sports_bud]

Hello

We recently upgraded from SharePoint Services 2.0 to SharePoint Service 3.0
SP2 (WSS). We are running Windows Server 2003 SP2, MS SQL Server 2000,
Microsoft Office Project Server 2003 SP2a. Our Client Workstations are
running Windows XP SP3, IE 7, MS Office 2007.

We installed WSS with NTLM authentication, IIS is set for Integrated Windows
Authentication, our domain users group have been given Read & Execute, List
Folder Contents, and Read permissions to the default Website File Folders.

My problem is when a user connects to the SharePoint Site, they are prompted
for their credentials. As long as they cancel the prompt they get right in.
So, the authentication is working, they are just getting this extra prompt.
If I change the authentication from NTLM to Basic Authentication, they can
enter their credentials and log in.

I have browsed the SharePoint forums and tried changing the internet options
to automatic login with current userid and password, I have added the
SharePoint site to a trusted site, then I added it to our intranet sites, I
also included it as an exception in our proxy server. If I add the users
into the administrators group on the server it works just fine, but
obviously, that is not a solution.

The workaround is to click cancel at the prompt, but I would sure like it
not to appear.

If you know how to resolve this issue, please share.

Thank you

 

[Gordon]

What might be worth a try is to add all the users with atleast Reader rights
to the top level SharePoint site.

 

[bikerjohn]

I seem to recall a similar issue from an old job I had last year. Try having
a test user go into the user accounts applet in the control panel. Go to the
advanced tab and then manage passwords. Then add the sharepoint server url.

 

[sports_bud]

Thank you both for your response.

Gordon, all authenticated users have contributor rights on the SharePoint
site, but they are still be prompted for their credentials and as long as
they click cancel they can work. But, they have to click cancel on every
screen.

Bikerjohn, We are using Windows authentication. If I input the server with
the username and password, then they would have to go in there and change it
everytime they update their password.

Anyway, if you have any additional suggestions, I would welcome them,
because I am still having the problem.

Thanks.

 

[Gary Chefetz]

sports_bud:

You do understand that you cannot use WSS3 with Project Server 2003 for
Project Workspaces, yes? If you're OK with that, I think what you want to do
is look at your browser security settings for your users. If your servers
are in the intranet zone, you want to make sure that your custom level
settings allow automatic logon for that zone.

 

[sports_bud]

Gary, thank you for your response. The intranet zone is set for automatic
login. But, I still have users being prompted for their credentials on every
web page they go to, they just have to click cancel to continue.

If you have any additional thoughts, suggestions, I would still rather
resolve the problem for auto authentication than force the basic login.

 

[Gary Chefetz]

Have you tried using the stored password feature on the clients?

 

[sports_bud]

I just finished trying it again and it does not have an impact. If a user
goes directly into a sharepoint services 3 workspace, the windows
authentication works. If they go into a site that was created using
sharepoint services 2 or a project server 2003 site the authentication pop up
appears and they have to click cancel to continue.

 

[Gary Chefetz]

sports_bud:

I have no experience mixing these two environments and the variables
associated with it, so I can't guide you further.

 

[sports_bud]

Thank you for the effort. If you come across anything that you think may
help me out, please let me know. I will keep monitoring the discussion
groups to see if anything pops up that might help me out.