D
Diane
Exchange 2003, Outlook 2007, xp sp2 pro
Just set up a new system for a current user with Outlook 2007. Initially,
messages
were visible in all folders. OST also setup. After several synchs, all
previously received email is now not visible. The exchange server manager
shows 1.8GB of email and 38K+ messages. Setting up a profile on other
systems using Outlook 2003 also has the same results. No antiv-virus
installed yet. Have recreated the profile - no change. Have tried
cached/non-cached - no change. All windows updates
for Office installed, view is set to messages/no filters. When I view the
folder sizes
in outlook they show zero or just the few new messages received. New
messages are still showing at this point. The calendar is intact, but
contacts are also not showing. I tried to restore a few messages from a
backup and they were added to the total # of messages in ESM although I had
told the backup to overwrite. Seems like the backup could not recognize the
messages on the Info Store??? I don't know what else to try. PLEASE help -
this is a mailbox for a critical client.
I am also posting to the exchange group as I do not know if the problem is
exchange or Outlook. Is the mailbox corrupt??
Thank you for any help or guidance you can give.
Just set up a new system for a current user with Outlook 2007. Initially,
messages
were visible in all folders. OST also setup. After several synchs, all
previously received email is now not visible. The exchange server manager
shows 1.8GB of email and 38K+ messages. Setting up a profile on other
systems using Outlook 2003 also has the same results. No antiv-virus
installed yet. Have recreated the profile - no change. Have tried
cached/non-cached - no change. All windows updates
for Office installed, view is set to messages/no filters. When I view the
folder sizes
in outlook they show zero or just the few new messages received. New
messages are still showing at this point. The calendar is intact, but
contacts are also not showing. I tried to restore a few messages from a
backup and they were added to the total # of messages in ESM although I had
told the backup to overwrite. Seems like the backup could not recognize the
messages on the Info Store??? I don't know what else to try. PLEASE help -
this is a mailbox for a critical client.
I am also posting to the exchange group as I do not know if the problem is
exchange or Outlook. Is the mailbox corrupt??
Thank you for any help or guidance you can give.