Critical Update for Office 2003 always fails

[Danny KC]

When I try to update my Office 2003 with the current
critical update, the installation always fails even
though the download went perfectly well. I do have
Symantec's Norton AntiVirus 2004 which prompts me to
allow a virus-scan to proceed, but that always goes well.
Any ideas or is this just a bad critical update release
for Office 2003?

 

[Milly Staples [MVP - Outlook]]

Disable Norton and see if it will complete.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Danny KC <[email protected]> asked:

| When I try to update my Office 2003 with the current
| critical update, the installation always fails even
| though the download went perfectly well. I do have
| Symantec's Norton AntiVirus 2004 which prompts me to
| allow a virus-scan to proceed, but that always goes well.
| Any ideas or is this just a bad critical update release
| for Office 2003?

 

[Eric Bergan]

I'm having the same problem. I disabled NAV 2004 (and NIS 2004), and
still have the problem. If I download the update files manually and execute
the .exe, it works without a hitch. I'm seeing the problem on two different
computers, both running NAV and NIS, as well as Office 2003.


eric

 

[Danny KC]

As a given, I HAVE disabled NAV 2004 (the very first
time) and am still unable to make the update install
complete successfully. What gives? Are these bad install
updates, as I see others are having the same
frustrations? I guess we will see what happens when MS
fixes (or tests and replaces) the updates using a machine
that is loaded with NAV 2004.

Thanks for all your help regarding,
Danny KC

-----Original Message-----
I'm having the same problem. I disabled NAV 2004 (and NIS 2004), and
still have the problem. If I download the update files manually and execute
the .exe, it works without a hitch. I'm seeing the problem on two different
computers, both running NAV and NIS, as well as Office 2003.


eric

Disable Norton and see if it will complete.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Danny KC <[email protected]> asked:

| When I try to update my Office 2003 with the current
| critical update, the installation always fails even
| though the download went perfectly well. I do have
| Symantec's Norton AntiVirus 2004 which prompts me to
| allow a virus-scan to proceed, but that always goes well.
| Any ideas or is this just a bad critical update release
| for Office 2003?

.

 

[Danny KC]

Well I just tried installing the Office 2003 updates on a
clean install laptop with no anti-virus program yet
installed and the updates still failed.

This is an obvious MS update file problem which needs to
be fixed and re-released by Microsoft.

 

[Guest]

This seems to be a known issue here.you can try to
download the update directly from the link below.

hope that helps

Junaid


http://www.microsoft.com/downloads/details.aspx?
FamilyId=722C7A55-E541-44CC-97CB-57
2859346DEE&displaylang=en

-----Original Message-----
I'm having the same problem. I disabled NAV 2004 (and NIS 2004), and
still have the problem. If I download the update files manually and execute
the .exe, it works without a hitch. I'm seeing the problem on two different
computers, both running NAV and NIS, as well as Office 2003.


eric

Disable Norton and see if it will complete.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Danny KC <[email protected]> asked:

| When I try to update my Office 2003 with the current
| critical update, the installation always fails even
| though the download went perfectly well. I do have
| Symantec's Norton AntiVirus 2004 which prompts me to
| allow a virus-scan to proceed, but that always goes well.
| Any ideas or is this just a bad critical update release
| for Office 2003?

.