Cross platform punctuation mis-translation

J

John Dough

When I send a message to someone on a PC and they respond, including some of
my original message, the punctuation marks get messed up. Can't remember all
of the issues but at least these:

Apostrophes come back as commas
Open quotes com back as double commas
Close quotes come back as percentage sign

Other weird stuff as well for dollar sign, exclamation, etc.

I'm guessing this has something to do with Unicode, but have no idea how or
where to fix it. Can someone point me in the right direction?
 
B

Barry Wainwright [MVP]

When I send a message to someone on a PC and they respond, including some of
my original message, the punctuation marks get messed up. Can't remember all
of the issues but at least these:

Apostrophes come back as commas
Open quotes com back as double commas
Close quotes come back as percentage sign

Other weird stuff as well for dollar sign, exclamation, etc.

I'm guessing this has something to do with Unicode, but have no idea how or
where to fix it. Can someone point me in the right direction?

Not so much unicode, but character sets that differ between systems.

You could set the received mails to 'Western European (Windows)' under
Format: Character Set. This will probably fix the display (if so, it is
because their mail client is not correctly identifying which character set
they are using - a common fault with windows mail clients, which seem to
assume all the world is using _their_ particular character set).

If it does fix the problem, you could create a mail rule to set all mails
from these recipients to that character set on receipt.
 

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