R
RA
I collect call data, by customer, by time of day. For
example XYZ Co. called 10 times this week,(3)@1PM, (1)@
9AM, (6)@4:30PM
I want to pull a report that shows all customers and the
calls recieved in all time periods. I used the wizard to
build my intial query and while the format is correct, the
data is wrong. I have the same numbers for all customers
in all timeperiods. I'm sure I'm missing one step, any
ideas?
RA
TRANSFORM Count([Interval Level Data -
Table].calls_offered) AS CountOfcalls_offered
SELECT [Interval Level Data -Table].EnterpriseName, Count
([Interval Level Data -Table].calls_offered) AS [Total Of
calls_offered]
FROM [Interval Level Data -Table]
WHERE ((([Interval Level Data -Table].time_col) Between
#12/30/1899 8:0:0# And #12/30/1899 17:0:0#))
GROUP BY [Interval Level Data -Table].EnterpriseName
PIVOT [Interval Level Data -Table].time_col;
example XYZ Co. called 10 times this week,(3)@1PM, (1)@
9AM, (6)@4:30PM
I want to pull a report that shows all customers and the
calls recieved in all time periods. I used the wizard to
build my intial query and while the format is correct, the
data is wrong. I have the same numbers for all customers
in all timeperiods. I'm sure I'm missing one step, any
ideas?
RA
TRANSFORM Count([Interval Level Data -
Table].calls_offered) AS CountOfcalls_offered
SELECT [Interval Level Data -Table].EnterpriseName, Count
([Interval Level Data -Table].calls_offered) AS [Total Of
calls_offered]
FROM [Interval Level Data -Table]
WHERE ((([Interval Level Data -Table].time_col) Between
#12/30/1899 8:0:0# And #12/30/1899 17:0:0#))
GROUP BY [Interval Level Data -Table].EnterpriseName
PIVOT [Interval Level Data -Table].time_col;