Current preferences - restore to default values

[The Nightingale]

I am using Office Professional Edition 2003 version 11.0.8173.0
As soon as I try to use Word I get " Word has detected a problem with some
current preferences - restore to default values?" I then say yes and I get
"Microsoft Office Word has encountered an problem and needs to close. ---"
It just goes round and round these 2 statements. I have uninstalled the
whole thing and reloaded it to no effect.-

Does anyone know what it's all about?

 

[Stefan Blom]

Try deleting the Data key in the registry. See
http://word.mvps.org/faqs/apperrors/missingmenusetc.htm.

If the article doesn't help, see
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm for general
trouble-shooting.

 

[The Nightingale]

Thank you for your reply:
The data key instructions were too difficult to follow and the second
suggestion did not produce anything relevant that I could identify.
Further help welcomed!

 

[Terry Farrell]

From START, RUN (Winkey+R), type in

regedit

and press Enter. Navigate to the Word DataKey. Click on Data and press
DELETE. Word will automatically create a new default key when you next start
it.

Word DataKey

HKEY_CURRENT_USER > Software > Microsoft > Office > version number > Word >
Data

 

[The Nightingale]

THANK YOU BOTH! (BIG HUG EACH!) - I have managed to follow your idiot proof
instructions and they have worked! Thank you so much as my computer was
nearly useless without the use of Word and the ability to print! - Thank you
again!