custom categories

[Rupali]

hi,

I need to create customized categories and subcategories for the contact
form which can be shared by the entire organization and which should be
displayed in a customized contact form.

What are the options as far as saving the data is concerned? Can I use a
server database or is it better to use the exchange database?

Thanks
Rupali

 

[Sue Mosher [MVP]]

If you want the data to be available in Outlook, you need to save it in
Outlook (i.e. in Exchange). Unless, of course, you want to use a third-party
tool to link a database.