R
Rick
We have a custom Outlook form in the organizational library and we run a .reg
to link it up. It works fine except if we use OWA or a mobile device to
update a contact it shows up immediately in the Outlook detail view and when
you open the contact THE FIRST TIME in the custom form the changes are
visible. If you close the custom form and make another update, again the
change shows up immediately in the Outlook contact view, but now the change
will not show up in the custom form unless you close Outlook and open it
again. We have read the Outlook 2003 forms cache paper and tried the
troubleshooting such as setting the ForceFormReload registry entry, but this
is repeatable every time. We are trying to finish a CRM project so any help
you can sned our way is appreciated.
to link it up. It works fine except if we use OWA or a mobile device to
update a contact it shows up immediately in the Outlook detail view and when
you open the contact THE FIRST TIME in the custom form the changes are
visible. If you close the custom form and make another update, again the
change shows up immediately in the Outlook contact view, but now the change
will not show up in the custom form unless you close Outlook and open it
again. We have read the Outlook 2003 forms cache paper and tried the
troubleshooting such as setting the ForceFormReload registry entry, but this
is repeatable every time. We are trying to finish a CRM project so any help
you can sned our way is appreciated.