custom envelope location issue

[CDuncan]

When putting in a location of 5" from the left and 3" from the top for the
delivery address when printing a custom 9" x 6" envelope, Word keeps the 3"
from the top but reverts back to auto for the measurement from the left. Any
ideas on why this happens and how to fix it?

 

[Graham Mayor]

Don't use custom paper sizes which will confuse most printer drivers used
with Word Instead use a standard paper size and make up the difference with
margins.

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Graham Mayor - Word MVP


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