Custom fields in Outlook message

[Carolanne]

I work for a property management company and my boss would like the ability
to tag each email message with the associated property and client. I assume
this would be easy enough to do with a custom form that has 2 drop-down
lists: one that would be populated with a list of our properties and the
other would be populated with a list of our clients. What I'm having trouble
understanding is how does this information get stored in Exchange? Does the
schema need to be modified to accomodate these custom fields?

Clearly I'm a newby at this so I apologize for the blatant stupidity of the
question.

 

[Sue Mosher [MVP-Outlook]]

Each outgoing message? Each incoming message?

This is not, in fact, all that easy to do. How many clients/properties do you manage ?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Carolanne]

Oops, sorry. Each outgoing message would need to be tagged.

 

[Sue Mosher [MVP-Outlook]]

Very bad idea. You should never use a custom form to send mail to external recipients. It will cause frustration or problems for any recipient that doesn't use Outlook. Not something you would be expected to know as a forms newbie, BTW.

A better solution might be to put some client/property tag in the message itself, either with signatures or, if you're using Word as the editor, with a Word macro.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers