Custom form in public folder always wants to save changes

[Tom G.]

I have a problem with a custom form that I've published in a public folder
(contact items) and set as the default (only allowable) form. Every time
you open one of the contacts, regardless of whether you make a change to
the contact, Outlook always asks if you want to Save Changes. I tried
clearing the forms cache but it still does it.

I can open a contact to view it then close it. Save changes pops up.
Doesn't matter if I say yes or no. If I reopen the same contact, it will
go through the exact same process even though no edits were made.

Any thoughts on what's up or how I fix it?

 

[Sue Mosher [MVP-Outlook]]

The symptoms suggest that something in the form's design is changing a property value. It could be code behind the form or some odd interaction with a combo box or list box.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Tom G.]

The symptoms suggest that something in the form's design is changing a
property value. It could be code behind the form or some odd
interaction with a combo box or list box.

I'll check. There is a list box and a radio button group for two custom
fields but they aren't doing anything other than offering the possible
values. There is no code behind the form.

 

[Sue Mosher [MVP-Outlook]]

How are the possible values for the list box being set?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Tom G.]

How are the possible values for the list box being set?

2 custom fields

Name: Media Release
Type: Keywords
ListStyle: 1-Option
Property to use: Value
Possible values: None;Email;Fax

Name: Format
Type: Text
TextBox

No validation

 

[Sue Mosher [MVP-Outlook]]

Media Release is bound to a keywords field but it looks like it's set up as a single-select list box? That could be part of the problem. A text field would be more appropriate in that scenario.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Tom G.]

Media Release is bound to a keywords field but it looks like it's set
up as a single-select list box? That could be part of the problem. A
text field would be more appropriate in that scenario.

That was it. I ended up copying the data in the keywords field to User 1.
Deleted the keywords field. Pointed the single-select control to User 1.
Republished the form and no more "save on exit" message. Yay.