Custom form not publishing to all users?

[Linn Kubler]

Hi,

I'm working with Outlook 2003 and Exchange 2003. We have a public folder
set up as a calendar and I've created a custom form to use for data input.
I was asked to make an alteration to the form, which I did. I then
published the form back to the original public folder. Now, I think
everyone can use my new form except one person. I had her login to another
computer and it works correctly there but not on her main computer.

Any ideas? Is it possible to reload her Outlook profile, if there is such a
thing? I let it go for a couple hours thinking it was a probagation issue
but it doesn't look like it now.

Any help is greatly appreciated.
Thanks,
Linn

 

[Sue Mosher [MVP-Outlook]]

Have you cleared her local forms cache?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Linn Kubler]

Ok, this is odd. I just went over to look at this user's computer, she's
not in today but I know her password. I logged in as her and checked and
now the forms are working. We tried rebooting yesterday and everything but
it wasn't updating. Must have been a propagation issue.

But I'm curious, how do you clear the local forms cache? I tried searching
help for it but all I found was references to running Outlook in cached
mode, which we aren't doing.

Thanks,
Linn

Have you cleared her local forms cache?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sue Mosher [MVP-Outlook]]

Tools | Options | Other | Advanced Options | Custom Forms | Manage Forms

or take the brute force approach and delete the FrmCache.dat file and all the subfolders in the Forms folder where FrmCache.dat is located.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Linn Kubler]

Wow, that's quite the drill-down isn't it. I see it though, thanks much.
I'll keep this message for my files, I'm sure I'll run into it again months
down the road.

Thanks again Sue,
Linn

Tools | Options | Other | Advanced Options | Custom Forms | Manage Forms

or take the brute force approach and delete the FrmCache.dat file and all
the subfolders in the Forms folder where FrmCache.dat is located.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers