C
Carl
We have an Outlook template (created in Outlook 2003) that has a couple of
voting buttons saved in it. After we updated Office 2003 to sp3 we are no
longer able to see the voting buttons when opening the template file. Upon
clicking on the oft file, we see a pop-up box saying "the custom form could
not be opened. Outlook will use an Outook form instead". There is a "Show
Help" (with right arrows next to it) that you can expand, but none of the
"standard" suggested solutions make any sense. I have uninstalled Office
completely and re-install it, the template file can be opened with the voting
buttons under both sp1 and sp2, it is just sp3 that it has problems with.
From my research, it sounds like there is not way to uninstall sp3 without
completely unintalling Office 2003. Does anyone know why this is happening
to my template file under sp3?
voting buttons saved in it. After we updated Office 2003 to sp3 we are no
longer able to see the voting buttons when opening the template file. Upon
clicking on the oft file, we see a pop-up box saying "the custom form could
not be opened. Outlook will use an Outook form instead". There is a "Show
Help" (with right arrows next to it) that you can expand, but none of the
"standard" suggested solutions make any sense. I have uninstalled Office
completely and re-install it, the template file can be opened with the voting
buttons under both sp1 and sp2, it is just sp3 that it has problems with.
From my research, it sounds like there is not way to uninstall sp3 without
completely unintalling Office 2003. Does anyone know why this is happening
to my template file under sp3?