custom form

[Tina]

I have a client that uses a custom form on a Public folder. The server is
SBS2000 and the clients run Outlook 2003. The form is called Clients1 and it
has several user defined fields, one of which is called CaseType. If you
want to customize your current view and click on Filters, the Advanced tab,
and then click on the Field drop down box, it lists different fields. At the
bottom is my custom form. It used to show the custom field that I could
choose to filter, but now it does not display them.

Do you have any idea why this can happen?

 

[Sue Mosher [MVP-Outlook]]

It might be a security issue related to a recent service pack. Just go ahead and click New on the Field Chooser and add the fields manually, making sure the names and data types match those in your form.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Tina]

Sue,

Thanks for the reply. When I tried that I receive a message "A field with
this name already exists in the "User-defined fields in folder" field set.
Enter a different name.

Is there something else I can try?

 

[Sue Mosher [MVP-Outlook]]

So, did you look under the "user-defined fields in folder" list? If the field is already there, you don't need to add it again. It's already available for the view.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Tina]

Sue,

I tried adding the field again. I used the wrong name the first time. I
was able to add, but I still cannot filter off of this field. I can see the
custom fields in the form if I open a contact, but if I try to customize a
view and filter off of one of these fields they are not listed.

Thank you for your assistance.
Tina

 

[Sue Mosher [MVP-Outlook]]

Where did you add the field? You need to be using the Field Chooser in the folder where you want to be able to filter, not the one in the form.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers