Custom Outlook Form to External Recipient using Outlook

[John Young]

Hi,

I have designed a form based on the default "message" template which works
perfectly when used internally in our organisation.

The problem is that we also have staff members in the field who need to
complete the same information on a monthly basis. The field staff all use
Outlook but are not running off the same exchange server. When I send the
custom form to these recipients only the message part appears with the
customised second tab missing.

According to Outlook Help this should be possible if I have set the
properties to "Send form definition with item" and have designed the read
layout but the common theme on these forums is that it won't work.

I basically need the field staff to complete a standard form and email it
back on a monthly basis. Is there a way of getting this to work or is there
another solution? Thanks.

url:http://www.ureader.com/gp/1080-1.aspx

 

[Sue Mosher [MVP-Outlook]]

The outside users will need to publish the form to their Personal Forms library using the same message class as the copy you've presumably published to the Organizational Forms library. DO NOT check the "Send form definition with item" box; the information in Help on that setting is outdated.

 

[John Young]

Thanks Sue, I will try your suggestion.

url:http://www.ureader.com/msg/10802400.aspx