Custom toolbar buttons disappear

P

Paul

I posted about this previously:
http://groups.google.ca/group/microsoft.public.visio.general/browse_frm/thread/719d159bfa27fa44

I find that it seems to be corelated with having a document open twice
e.g. Window->New. It seems that the fact that two windows are opened
into the document is often saved with the file. When I open the file,
two windows open for it. The disappearance of toolbar customizations
seem to occur most often when this happens. Re-doing the
customizations to the toolbar (sigh) still don't stick. The moment I
switch to the 2nd window and back again, the toolbar customizations
are gone. Does this provide any clues about the cause of the
problem? I have no custom add-ins. However, registry changes are
outside of the power of my account (to a large degree, I believe).
 

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