Custom toolbar disappears from documents

[Tom_R._in_OK]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

I had a custom template designed for me that includes a toolbar with shortcuts to apply frequently used styles and to add frequently used tables. It normally appears at the bottom of the screen. It is visible by default.

Several times, I have created a document based on the template and used the toolbar to work on the document. Then after closing and saving, and going back into the document (after lunch or the next day), the toolbar has disappeared. Looking under View\Toolbars, i do not see the name of the toolbar (which, before it disappears, is listed with an asterisk next to it).

This is an aggravating problem. I can create a new document from the template, and copy all of my work over, but this seems like unnecessary work.

Is this a known issue?

 

[Albiecrazy]

I think I have a similar issue in that if I go to View/Toolbars, my Formatting and Standard Toolbars are checked, yet they do not appear. I have to uncheck them, then check them again and finally they appear. And I have to do this every time I open word.

I know that I'm not solving your issue, but it appears that we're having similar problems... I'm wondering if this is known issue as well.

 

[John McGhie]

Sounds like the "Deadly Blue Jelly-Bean" issue.

At the extreme top right of your Word window, there is a jelly-bean-shaped
button that glows blue if you hover over it.

It hides the toolbars. Once clicked, the toolbars stay hidden. Click it
again to un-hide them.

Cheers

I think I have a similar issue in that if I go to View/Toolbars, my Formatting
and Standard Toolbars are checked, yet they do not appear. I have to uncheck
them, then check them again and finally they appear. And I have to do this
every time I open word.

I know that I'm not solving your issue, but it appears that we're having
similar problems... I'm wondering if this is known issue as well.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[Albiecrazy]

Thanks, John! Now as soon as I can solve my "Product key is not valid" problem, I'll look for that jelly bean.