custom toolbars not available

[CLY]

We are using MS Office 2003 and have created some custom toolbars of macros
to help users prepare their documents easier. We copied the toolbars (e.g
TB_NewAcct.dot, TB_Collection.dot... etc) to users' pc on the c:\Program
File\Microsoft Office\Office 11\startup. When they open any document in
Word, the custom toolbars will be available for their selection in the
View-toolbars. This works for all users except one. We found one of the
custom toolbars is not available in the View-toolbars on her PC. We checked
the respective .dot file is in the startup folder as the other, but has no
clue why it is not availabe for selection in the View-Toolbars. We tried
deleting all custom toolbar files from the startup and copying them back
again, the one not available before is still missing. Any suggestions for
fixing? Thanks a lot in advance.

 

[Lene Fredborg]

If the toolbars are relevant for Word only, the toolbar templates (.dot
files) should be stored in Word's Startup folder and not the Startup folder
you used.

You can locate Word's Startup folder via Tools > Options > File Locations
tab. Click "Startup" in the list and click the Modify button to find the
exact path to the Startup folder. The default location is:
C:\Documents and Settings\[user]\Application Data\Microsoft\Word\STARTUP

I suggest you try to move the toolbar templates to Word's Startup folder and
check whether this solves the problem.

Also, see the article "What do Templates and Add-ins store?" at:
http://word.mvps.org/FAQs/Customization/WhatTemplatesStore.htm

--
Regards
Lene Fredborg
DocTools - Denmark
www.thedoctools.com
Document automation - add-ins, macros and templates for Microsoft Word

 

[CLY]

Thanks so much for your help. We finally found out that it was because that
template toolbar.dot is not checked in the global templates and add-ins.

--
cly

If the toolbars are relevant for Word only, the toolbar templates (.dot
files) should be stored in Word's Startup folder and not the Startup folder
you used.

You can locate Word's Startup folder via Tools > Options > File Locations
tab. Click "Startup" in the list and click the Modify button to find the
exact path to the Startup folder. The default location is:
C:\Documents and Settings\[user]\Application Data\Microsoft\Word\STARTUP

I suggest you try to move the toolbar templates to Word's Startup folder and
check whether this solves the problem.

Also, see the article "What do Templates and Add-ins store?" at:
http://word.mvps.org/FAQs/Customization/WhatTemplatesStore.htm

--
Regards
Lene Fredborg
DocTools - Denmark
www.thedoctools.com
Document automation - add-ins, macros and templates for Microsoft Word

We are using MS Office 2003 and have created some custom toolbars of macros
to help users prepare their documents easier. We copied the toolbars (e.g
TB_NewAcct.dot, TB_Collection.dot... etc) to users' pc on the c:\Program
File\Microsoft Office\Office 11\startup. When they open any document in
Word, the custom toolbars will be available for their selection in the
View-toolbars. This works for all users except one. We found one of the
custom toolbars is not available in the View-toolbars on her PC. We checked
the respective .dot file is in the startup folder as the other, but has no
clue why it is not availabe for selection in the View-Toolbars. We tried
deleting all custom toolbar files from the startup and copying them back
again, the one not available before is still missing. Any suggestions for
fixing? Thanks a lot in advance.