Custome form not printing when sent

[mduschner]

I have created a custome form that prints to a word template when it is
first opened and filled in. But when the form is emailed to others in
the group for record tracking, the print cmd button does not work any
more.
Any suggestions.

 

[Hollis D. Paul]

But when the form is emailed to others in
the group for record tracking, the print cmd button does not work any
more.
Any suggestions.

Make sure that all recipients have the Always send to this recipient
using RTF check-box checked, or in OL2003, set the e-mail format
drop-down list-box to rtf. The Check-box or the drop-down list-box is
found on the Properties panel, in the recipient's contact item, of the
e-mail address you are using.

I realize that it is a challenge to parse the above sentence. Just
pull up the contact item of a recipient, find the e-mail address you
will be using, right-click it, choose properties, and then find the
check-box or list-box.

All custom forms must now be sent using the TNEF wrapper (don't even
ask what it is!) And this is the way to achieve that.

Hollis D. Paul [MVP - Outlook]
Mukilteo, WA USA

 

[mduschner]

Thanks for the help Paul,

but being new to Outlook programming I'm not sure where I should be to
find the information your talking about. Can you give me a little more
of a hint as to where in the form this should be set.
Regards

But when the form is emailed to others in
the group for record tracking, the print cmd button does not work any
more.
Any suggestions.

Make sure that all recipients have the Always send to this recipient
using RTF check-box checked, or in OL2003, set the e-mail format
drop-down list-box to rtf. The Check-box or the drop-down list-box is
found on the Properties panel, in the recipient's contact item, of the
e-mail address you are using.

I realize that it is a challenge to parse the above sentence. Just
pull up the contact item of a recipient, find the e-mail address you
will be using, right-click it, choose properties, and then find the
check-box or list-box.

All custom forms must now be sent using the TNEF wrapper (don't even
ask what it is!) And this is the way to achieve that.

Hollis D. Paul [MVP - Outlook]
Mukilteo, WA USA

 

[Sue Mosher [MVP-Outlook]]

It's not a setting on the form but in the email address for each recipient that you send the form to. Double-click the underlined recipient name/address before you send the message or in the person's contact record.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Thanks for the help Paul,

but being new to Outlook programming I'm not sure where I should be to
find the information your talking about. Can you give me a little more
of a hint as to where in the form this should be set.
Regards

But when the form is emailed to others in
the group for record tracking, the print cmd button does not work any
more.
Any suggestions.

Make sure that all recipients have the Always send to this recipient
using RTF check-box checked, or in OL2003, set the e-mail format
drop-down list-box to rtf. The Check-box or the drop-down list-box is
found on the Properties panel, in the recipient's contact item, of the
e-mail address you are using.

I realize that it is a challenge to parse the above sentence. Just
pull up the contact item of a recipient, find the e-mail address you
will be using, right-click it, choose properties, and then find the
check-box or list-box.

All custom forms must now be sent using the TNEF wrapper (don't even
ask what it is!) And this is the way to achieve that.

Hollis D. Paul [MVP - Outlook]
Mukilteo, WA USA