Hi Rita
Here's an excerpt from that Knowledge Base Article, interspersed with what it *should* say<g>.
To add an item to the My Places bar, follow these steps:
1. On the File menu in any Office XP program, click Open.
<True>
2. In the Open dialog box, select the item that you want to add in the contents pane.
<This means: click (not double-click) on a *folder* that you want to add to the MyPlaces bar.>
Example: In the Look in list, click My Documents. In the contents pane, click My Pictures.
<Note that the example has done one click on a folder.>
3. Click Tools, and then click Add to "My Places".
<True>
NOTE: You can add up to 256 items to the My Places bar.
<True, but my experience is that they don't stay where you put them. In theory you can order them, but they jump around within the
Places Bar, so keeping track of 256 of them would send you crazy!>
Also, when you have got some items on the My Places bar, right-click the bar to choose Small or Large icons, to move items up and
down in the list, and to re-name items.
The My Places bar is really good. It's worth persisting to get the knack of adding items to it.
Hope this helps.
Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word
Melbourne, Australia