"Customize Outlook Today" does not respond

[Dan]

The "Customize Outlook Today" button no longer functions.
I use Outlook 2000 on two separate computers. the
Customize feature works on neither one. They both
formerly functioned perfectly. I have noted a few other
postings with the same issue, but there have been no
responses. Is it possible that one of the updates to
Outlook 2000 has rendered this feature inoperable? Since
I keep my programs up to date, that is the only guess I
have.

 

[Patty]

I have the exact same problem on more than one pc. I have
been searching for an answer all day. I just decided to
start using the option, so I don't know if mine worked
before or not. I do, however, have Office 2000 on Windows
XP.

 

[Donna Burkett]

This hyperlink will take you to instructions for
correcting your registry editor. It works, making these
corrections in the reg-edit allows you to use the
customize button. The problem seems to be from when you
have installed critical updates for Internet Explorer.
Just be very careful when working in the reg edit.

http://support.microsoft.com/default.aspx?scid=kb;EN-
US;820575