Cut Paste Crashes

[db]

I am having an issue with copying text between Office 2004 11.1 apps
(Running OS X 10.3.8). If I copy a table from excel into word, no
matter the size of the table word hangs (spinning ball) and will not
recover, force quit will not work, a restart is the only thing that
stops it.

Also copying from Word (notebook view) into PowerPoint also causes the
same thing. I have tried deleting the office preferences, repairing
permissions, disk repair, etc. Nothing seems to solve the problem.

Any help would be appreciated.

Thanks
David

 

[Tony]

Hi,

I have been reporting this for ages and also crashes when
copy/cut/paste just text in Word files (with no tables or pictures) for
Mac OS X.

Hopefully the next patch of Office 2004 will fix this once and for all,
since Office 2004 and in particular Word 2004 is the only application
that crashes in my rock-solid Mac OS X 10.3.8.

And I use dozens of applications.

 

[Matt Centurión [MSFT]]

Hey there, could you please do me a favor, and next time you get one of
these crashes by cutting/pasting please copy/paste the Microsoft Error
Reporting Log and reply to this message or to me.

We have access to all the crashes that have been reported to us by our
customers and wanted to add this information to those crashes we have
received.

Thanks,

Matt
MacWord Testing
MacBU - Microsoft

Hi,

I have been reporting this for ages and also crashes when
copy/cut/paste just text in Word files (with no tables or pictures) for
Mac OS X.

Hopefully the next patch of Office 2004 will fix this once and for all,
since Office 2004 and in particular Word 2004 is the only application
that crashes in my rock-solid Mac OS X 10.3.8.

And I use dozens of applications.

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[John McGhie [MVP - Word and Word Macintosh]]

Hi David:

Word usually uses HTML as an inter-format on the clipboard. So check those
sources for things such as line art or floating graphics that would not
express correctly in HTML.

Also take note of what you are pasting "into". An Excel spreadsheet gets
converted from a spreadsheet/OLE object into a Word table depending on what
you are doing with it.

If you then paste it adjacent to another table or a section break or a
tracked change, expect trouble.

I think it may also be worthwhile re-naming your Normal template. A Normal
template can corrupt over time. It is not replaced during a reinstall, and
anything wrong with it will carry over to all documents created from it
(that's all documents other than ones you create from a different template).

If these are old documents you are working with, try "Maggie-ing" the
documents: carefully copy everything except the last paragraph mark, create
a new blank document, and paste. Do this after you have replaced your
Normal template so you know your new document is good.

A Maggie fixes a multitude of problems with older documents that have had a
hard life.

Hope this helps

I am having an issue with copying text between Office 2004 11.1 apps
(Running OS X 10.3.8). If I copy a table from excel into word, no
matter the size of the table word hangs (spinning ball) and will not
recover, force quit will not work, a restart is the only thing that
stops it.

Also copying from Word (notebook view) into PowerPoint also causes the
same thing. I have tried deleting the office preferences, repairing
permissions, disk repair, etc. Nothing seems to solve the problem.

Any help would be appreciated.

Thanks
David

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Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 4 1209 1410