Data Merge Manager Disappearance

D

Duncan Dempster

Does anyone have any ideas as to why my Data Merge Manager
formatting palette suddenly disappeared? It's been
working well for 2-4 months and then, all of a sudden, the
Tools>Data Merge Manager format palette no longer shows
up. I'm using Office v.X on an older 400 Mhz iMac with
640K RAM
 
B

Beth Rosengard

Hi Duncan,

Here are a couple things to try:

1) Quit Word and navigate to your Normal template which should be in
/Applications/Microsoft Office X/Templates/. Rename Normal to something else
(like OldNormal), then relaunch Word. If this fixes the problem but you
have customizations, etc, in OldNormal that you want to maintain, you can
use Organizer to transfer those from OldNormal to the newly-created Normal
template. Then you can trash the old renamed file. To learn how to use
Organizer, see here (use IE not Safari to view this site):
<http://word.mvps.org/FAQs/WordMac/MacWordNormalTemplate.htm>

If this doesn't fix the problem, quit Word again, trash the new Normal and
rename OldNormal back to Normal.

2) To test your Preference files, quit *all* Office Applications.
Navigate to your ~/library/preferences/Microsoft folder. Rename the
Microsoft Component Preferences, Word Settings (10), and Microsoft Office
Settings (10) files. When you restart Word, these files will be recreated.
If all is well, you can trash the old files. You will have to reset some
Preferences and AutoCorrect settings.

If this doesn't help, you can trash the new files and rename the old ones
back.

Post back if these procedures don't help and be sure you have Office fully
updated (<http://www.microsoft.com/mac/download/>) and that you have
repaired disk permissions. If you don't know how to do the latter, post
back with your OS version number.

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/FAQs/WordMac/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>
 
P

Peggy

I have the same issue. Switching Normal to NewNormal did nothing. Have
now installed all upgrades. Cannot figure out what tilda/library etc
is or where is can be found. Found two Library folders with cap L, but
neither contained Microsoft folders. "Find" did not find the listed
files. Does it have something to do with Terminal? Not sure what
repaired disk permissions is, but I have version 10.2.8 of the OS.

Thanks.
 
B

Beth Rosengard

Hi Peggy,

The tilde (~) character is UNIX shorthand for your home directory. It's the
folder bearing your username that opens when you click on the little Home
icon in a Finder window toolbar or choose Go -> Home in the Finder.

To repair disk permissions, follow this procedure: Go to Macintosh
HD/Applications/Utilities. Open up Disk Utility. Select your hard disk,
then click the First Aid tab. Click the button to "Repair Disk
Permissions".

Hope this helps.

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/FAQs/WordMac/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>
 
J

John McGhie [MVP Office Systems -- Word]

"Tilde" is Unix shorthand for "The home directory of the logged in user".

So ~/Library is the Library folder just below your Documents folder.

Hope this helps


This responds to article <[email protected]>,
from "Peggy said:
I have the same issue. Switching Normal to NewNormal did nothing. Have
now installed all upgrades. Cannot figure out what tilda/library etc
is or where is can be found. Found two Library folders with cap L, but
neither contained Microsoft folders. "Find" did not find the listed
files. Does it have something to do with Terminal? Not sure what
repaired disk permissions is, but I have version 10.2.8 of the OS.

Thanks.

--

Please respond only to the newsgroup to preserve the thread.

John McGhie, Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]
 
P

Peggy

Thanks! It worked. Repairing the Disk Permissions must have been the
key b/c when I then went into the ~library/preferences directory, the
Microsoft folder was there. It was not there before repairing the
permissions. A lot of other stuff also appeared in this folder.
 
J

John McGhie [MVP - Word]

Hi Peggy:

Yes, that would be it. The Microsoft folder is constructed at the first
Startup of the Microsoft applications, but if the disk permissions were
wrong, the folder could not be created.

Cheers


This responds to article <[email protected]>,
from "Peggy said:
Thanks! It worked. Repairing the Disk Permissions must have been the
key b/c when I then went into the ~library/preferences directory, the
Microsoft folder was there. It was not there before repairing the
permissions. A lot of other stuff also appeared in this folder.

--

Please respond only to the newsgroup to preserve the thread.

John McGhie, Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]
 

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