database error message

[Diana Morrison]

On what appears to be a random frequency, we are denied access to the list due to a "This operation could not be compleed because of dialog or database engine failure" error. We have tried ensuring that no one else is using the file; deselecting the "use MS Word as email editor" option in Outlook; and reselecting the the file through "Select another list" in Word. In the end we just keep trying until we are gain access to the file or creating the documents manually which denies us the abilitiy to only key the information once and us it in several documents. This may go on for days at a time

This error message appears after the database is opened, if you select 'edit'

Although I've found references to this in the Word help files, I can't find a solution