Database Utility

[Francis Hookham]

Entourage 2004 v11.3.2

On 7 October Entourage told me there was problem and automatically rebuilt
the database. Everything seems fine.

In the last few days I have tried several times to Export to archive but
each time I get a message in a window entitled 'Import Incomplete' (Import!
I thought I was exporting)

and a message saying there was problem and I should start the Database
Utility.

Please tell me where to find the Database Utility.

Thank you

Francis Hookham

 

[Michel Bintener]

Entourage 2004 v11.3.2

On 7 October Entourage told me there was problem and automatically rebuilt
the database. Everything seems fine.

In the last few days I have tried several times to Export to archive but
each time I get a message in a window entitled 'Import Incomplete' (Import!
I thought I was exporting)

and a message saying there was problem and I should start the Database
Utility.

Please tell me where to find the Database Utility.

Thank you

Francis Hookham

Hi Francis!

That's strange. Anyway, to launch Database Utility, hold down the Option
(Alt) key when launching Entourage. You can also find the application
itself inside Applications/Microsoft Office 2004/Office.

 

[Diane Ross]

In the last few days I have tried several times to Export to archive but
each time I get a message in a window entitled 'Import Incomplete' (Import!
I thought I was exporting)

When using Export as Entourage archive (.rge) and you have a corrupt message
or data, the export will fail. You would have to export by category or file
type to identify where the corrupt data is located to delete.

Not sure why you are getting messages about import when you are exporting.

Lastly....

Entourage 2004 v11.3.2

UPDATE!!!!

Mactopia Downloads
<http://www.microsoft.com/mac/downloads.aspx>

You need to get these updaters:

11.3.5 combo
11.3.6 requires 11.3.5 to be installed
11.3.7 requires 11.3.6 to be installed
11.3.8 requires 11.3.7 to be installed
11.3.9 requires 11.3.8 to be installed

 

[Francis Hookham]

Many thanks Michel - that's fixed it and I'm safely backed up.

Francis

 

[Francis Hookham]

Many thanks Diane - have rebuilt and successfully exported so all is well -
yes I must update - I was hanging back with this old G3 waiting for an iMac
after the Christmas break.

Francis

 

[Diane Ross]

Many thanks Diane - have rebuilt and successfully exported so all is well -
yes I must update - I was hanging back with this old G3 waiting for an iMac
after the Christmas break.

Now that will make for a merry Christmas!

If it comes with the Office Demo be sure to DELETE it before using it. It's
a nightmare to trash once you use it. Use this opportunity to get Office
2004 with a free upgrade to 2008.

Links to promotions:

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$10.00 CDN), plus applicable taxes

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2) Technology Guarantee program: The Microsoft Office 2008 for Mac
Technology Guarantee program allows customers who purchase an edition of
Office 2004 for Mac to receive an edition of Office 2008 for the cost of
shipping, handling and applicable tax. This offer is valid for products
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<http://www.microsoft.com/mac/go/promotions/>

Note, the Super Suite Deal has different dates. If you purchased Office 2004
before the Nov. 1 date, then you could only use the technology guarantee
coupon.

 

[Francis Hookham]

Thanks Michael - I've found and run the Database Utility but I still have
the problem of not being ablke to expoert the database.

Daily, when the schedule gets mail from one of several eaddresses I get the
message copied below. Obviously I must have set up a Mailing Rule for the
Lidl site and have messed it up, probably by cancelling the automatic
sending of their Newsletter - I do not know where is the Mailing Rile or how
to cancel it. Please help since this might be why I cannot export a backup
of my emails.

Thanks

Francis Hookham

Error Description
Error
The mailing list rule "Lidl UK Newsletter" could not be successfully
executed.
Explanation
The message could not be filed because the destination folder cannot be
found.

 

[Michel Bintener]

Thanks Michael - I've found and run the Database Utility but I still have
the problem of not being ablke to expoert the database.

Daily, when the schedule gets mail from one of several eaddresses I get the
message copied below. Obviously I must have set up a Mailing Rule for the
Lidl site and have messed it up, probably by cancelling the automatic
sending of their Newsletter - I do not know where is the Mailing Rile or how
to cancel it. Please help since this might be why I cannot export a backup
of my emails.

Thanks

Francis Hookham

Error Description
Error
The mailing list rule "Lidl UK Newsletter" could not be successfully
executed.
Explanation
The message could not be filed because the destination folder cannot be
found.

Hi Francis,

I strongly doubt that the fact that you cannot export the database is
related to the issue you are describing here. Nevertheless, here's how you
solve the problem:

* click on Tools>Mailing List Manager
* delete any rules that you can see in that window (unless you have created
these rules on purpose)

The constant error messages should now stop.

--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

*** Please always reply to the newsgroup. ***

 

[Francis Hookham]

Many thanks again Michael - I was being my usual silly old wrinkly thing,
not looking far enough for the Mailing Rule. However, having got rid of the
offending one and running through the Database Utility items (Verify,
Compact and Rebuild) the Export worked perfectly and I now have a nice
backup on the desktop.

Great and a Happy New Year to you wherever you are - I am in Cambridge, UK,
on a gorgeous sunny late morning with about 8C outside.

Francis

 

[Michel Bintener]

Hi Francis,

thanks for letting me know. It's good to hear that everything is now working
as expected.

A happy new year to you as well ­ I'm having a hard time getting over the
fact that it is considerably warmer in the UK right now than it is on the
continent (Luxembourg, 1°, anything but sunny).

Michel

Many thanks again Michael - I was being my usual silly old wrinkly thing,
not looking far enough for the Mailing Rule. However, having got rid of the
offending one and running through the Database Utility items (Verify,
Compact and Rebuild) the Export worked perfectly and I now have a nice
backup on the desktop.

Great and a Happy New Year to you wherever you are - I am in Cambridge, UK,
on a gorgeous sunny late morning with about 8C outside.

Francis

--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

*** Please always reply to the newsgroup. ***

 

[Francis Hookham]

Apologies for the misspelling - I should have checked more carefully - I had
a pen pal in Paris in the late 40s with that name.

F