L
LJG
Hi Guys,
Just wondering if anyone can help me with this problem, maybe provide some
suggestions?
12 months ago we started using a field sales contact database for a team of
8 salesmen, this has worked very well the primary key for the contacts is
contactID (autonumber)with notes being notesID (autonumber)
Each of these will have started from 1
The issue I have now is that as it has worked so well we are about to
implement the system internally for the telesales team who will then send
out contacts and appointment information for the sales team to import into
their contacts DB. The internal DB also uses contactID and noteID as the PK
and as these are also (autonumber)
The problem I have is that we would like to pass back data from the field
sales to the internal system for the internal team to keep in touch with
contacts and keep records of all contacts.
The issues I have is
Duplicated contactID's
Duplicated notesID's
As part of the project the aim is to allow internal & field sales to be kept
in touch with all prospects and share notes etc.
Ultimately new contacts will be made via the internal team to send out to
the various sales member, however, we still need to allow the field sales to
create new records and also pass back to internal to update their system
Can anyone suggest any method to make this process work, hopefully this
description will provide a picture of what I am doing and need to ensure we
do not end up with duplicated data
Any suggestions would be most welcome
TIA
Les
Just wondering if anyone can help me with this problem, maybe provide some
suggestions?
12 months ago we started using a field sales contact database for a team of
8 salesmen, this has worked very well the primary key for the contacts is
contactID (autonumber)with notes being notesID (autonumber)
Each of these will have started from 1
The issue I have now is that as it has worked so well we are about to
implement the system internally for the telesales team who will then send
out contacts and appointment information for the sales team to import into
their contacts DB. The internal DB also uses contactID and noteID as the PK
and as these are also (autonumber)
The problem I have is that we would like to pass back data from the field
sales to the internal system for the internal team to keep in touch with
contacts and keep records of all contacts.
The issues I have is
Duplicated contactID's
Duplicated notesID's
As part of the project the aim is to allow internal & field sales to be kept
in touch with all prospects and share notes etc.
Ultimately new contacts will be made via the internal team to send out to
the various sales member, however, we still need to allow the field sales to
create new records and also pass back to internal to update their system
Can anyone suggest any method to make this process work, hopefully this
description will provide a picture of what I am doing and need to ensure we
do not end up with duplicated data
Any suggestions would be most welcome
TIA
Les