DDE field doesn't update when printing after applying word 2000 sp3

[OliveX]

Hello,

We have a document which contains a field in which a DDE server is called to
display / print barcode. Before it worked well on office 2000/Word.
However, after applying sp3, it doesn't work. Now each time I open the
document, the field displays the field code only. And when I print, the
field is empty. I need to move into the field, press F9 to update the field
manually, then the barcode can be printed correctly. I have already tick
'update field' in the print option.
Can anyone help me to solve this? I cannot press F9 for each opening of the
document, given that it is a mail merge document.
Thanks!

 

[Peter Jamieson]

I can't currently test using this version of Word, but I wonder whether the
following KB article sheds any light on this:

http://support.microsoft.com/default.aspx?scid=kb;en-us;330079

The problem is that if your Word installation has been kept up to date I
think you would have made the changes described in there a long time ago,
but it is the only thought I can offer right now.

Peter Jamieson