deactivating outlook -- ALERT! i am a newbie!

S

susie margaret

hello --

i am having a lot of trouble making my way around outlook, it doesn't seem
at all intuitive to me. i wish i'd never activated it in the first place.

how can i set it so that all of my e-mail stays in my "regular" e-mail box
(at comcast.net) instead of going to my outlook box? i read in another post
that someone had made a setting under "send/receive" to achieve this, but i
can't even figure out what choice under "send/receive" does this.

i apologize for being so dense. i will be very grateful for anyone who can
help me. i need instructions tiny step by tiny step, as (obviously) i am a
newbie. thanks again.

-- susie margaret
 
K

K. Orland

Go into the control panel, open the mail applet, and remove your mail
account. This will achieve what you want.

I'm surprised that you don't like Outlook, most people do though it is much
more functional in a business with Exchange (Microsoft email server)
environment.

Instead of removing your mail accounts, are there issues we can assist you
with?
 
B

Ben M. Schorr - MVP (OneNote)

Sort of hard to give you a "step by step" when you didn't say what
version of Outlook you're using but...

If you go to Tools | E-mail Accounts (Account Settings?) and find the
Comcast e-mail account you're using then click Change | More Settings |
Advanced (as nearly as I can recall) you should find a checkbox for
leaving a copy of the messages on the server.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q
 
V

VanguardLH

susie said:
hello --

i am having a lot of trouble making my way around outlook, it doesn't seem
at all intuitive to me. i wish i'd never activated it in the first place.

how can i set it so that all of my e-mail stays in my "regular" e-mail box
(at comcast.net) instead of going to my outlook box? i read in another post
that someone had made a setting under "send/receive" to achieve this, but i
can't even figure out what choice under "send/receive" does this.

i apologize for being so dense. i will be very grateful for anyone who can
help me. i need instructions tiny step by tiny step, as (obviously) i am a
newbie. thanks again.

-- susie margaret

Delete the e-mail accounts that you previously chose to define in
Outlook. If it doesn't know about the accounts, it can't poll them.

Uninstall Outlook. If Outlook was installed as a component of MS
Office, use the Modify or Change button in Add/Remove Programs applet
and uncheck the Outlook component to remove it.
 
S

susie margaret

hi, K --

last night i was getting really frustrated with outlook mainly because of my
own impatience and lack of understanding about what i should be choosing on
all of the settings. it still does not seem intuitive to me; practically
everything i have wanted to do, i have had to go to the "help" section to
figure out how.

however, i embarrassedly acknowledge that i am not very adventurous in new
media, despite the fact that i have had a computer of my own (not just for
legal research at work) for more than seven years. i am ashamed to say that
i have had to be dragged kicking and screaming into even the 20th century,
not to mention the 21st.

i am currently rethinking the canceling-outlook tantrum of this morning,
having taken a nap and having received the replies from the nice people in
this forum. i am sure that i will do better with outlook if i will take the
time to become more familiar with it.

i appreciate very much your asking if there is some way you can help me with
my e-mail account; it was very generous.

-- susie margaret
 
S

susie margaret

hi, LH --

thanks very much for your quick response. after receiving it, at first i
went and deleted outlook from my programs, but later i decided that perhaps i
was being too temperamental (see my response to K), so i went and retrieved
it -- fortunately, i have always been very cautious about emptying the
recycle bin.

so i am fiddling with it some more before deciding whether to ditch it again.

-- susie margaret
 
S

susie margaret

hi, ben --

thanks for your fast response. i did exactly as you said, and it worked!

i don't know why i'm so surprised, because i could tell from reading your
answer that you knew what you were talking about, but my computer and i have
a longstanding love/hate relationship, which becomes particularly heated when
i have to conquer new things, e.g., outlook.

i appreciate your taking the time to help me.

-- susie margaret
 
P

Pat Willener

You should never *delete* programs, but rather uninstall them (via
Control Panel | Add/Remove Programs). However, in this special case it
was probably best that you just temporarily put it in the Recycle Bin. :)
 
V

VanguardLH

susie said:
thanks very much for your quick response. after receiving it, at first i
went and deleted outlook from my programs, but later i decided that perhaps i
was being too temperamental (see my response to K), so i went and retrieved
it -- fortunately, i have always been very cautious about emptying the
recycle bin.

so i am fiddling with it some more before deciding whether to ditch it again.

You cannot "retrieve" Outlook from the Recycle Bin (which also means you
do NOT uninstall it by simply deleting its files). Outlook requires
registry settings to work and undeleting files has nothing to do to
reestablish those registry setting. You will need to find the install
CD for MS Office and go to Add/Remove Programs to select the Change
button to reselect the Outlook component to have their setup program do
the reinstall.
 
V

VanguardLH

VanguardLH said:
You cannot "retrieve" Outlook from the Recycle Bin (which also means you
do NOT uninstall it by simply deleting its files). Outlook requires
registry settings to work and undeleting files has nothing to do to
reestablish those registry setting. You will need to find the install
CD for MS Office and go to Add/Remove Programs to select the Change
button to reselect the Outlook component to have their setup program do
the reinstall.

Or did you perhaps actually mean by "deleted Outlook from my programs"
to mean that all you did was delete the shortcut in the Start menu?
That does NOT uninstall or even delete the program. It just deletes the
shortcut. That would mean Outlook was still in your system and possible
still the default mail handler. The shortcut doesn't do anything to
eliminate the *program*.
 
S

susie margaret

hello again, LH --

i think you have figured out everything exactly right, fortunately for me.
what i had deleted were the outlook folders/files (i get them mixed up) that
were in the "mail" category under "control panel." i was too addled to think
of "change/delete programs" as the way of doing it, tho i do know about that
route. so when i clicked on "restore" in my recycle bin, it just put those
files back in.

i know this (i think) because now when i go thru "control panel" to "mail,"
i get the "set up/configure/arrange outlook" box (i can't remember its exact
title right now). then when i click on "e-mail accts," it shows my
comcast.net acct. when i click on "data files," it shows where my incoming
outlook mail is stored (i think this is what it shows, it says "outlook.pst,"
does that sound right?).

you've also reminded me that i if HAD actually deleted the program and not
just the folders/files, i do still have the CD for reinstalling it.

i've also set outlook up so that a copy of everything that goes from my
original comcast.net box to my outlook box leaves a copy in my comcast.net
box, which helps assuage my fears that i will somehow inadvertently lose mail.

i appreciate very, much much your following up on this. i am not
particularly tech-savvy, tho i do learn things after several tries. i know
that i resist somewhat, but really the problem is, i've concluded, that my
brain processes things thru some other track from the way computer programs
work and so i get frustrated easily and tend to go off the deep end when i
can't see what to do right away.

but i am very grateful to you and to the others on this board who are
willing to give time and effort to help me and people like me. i know that
it must be frustrating for you.

-- figuring that this is probably more than you ever wanted to know, but in
your debt nonetheless -- susie margaret
 
S

susie margaret

hello again, LH --

i think you have figured out everything exactly right, fortunately for me.
what i had deleted were the outlook folders/files (i get them mixed up) that
were in the "mail" category under "control panel." i was too addled to think
of "change/delete programs" as the way of doing it, tho i do know about that
route. so when i clicked on "restore" in my recycle bin, it just put those
files back in.

i know this (i think) because now when i go thru "control panel" to "mail,"
i get the "set up/configure/arrange outlook" box (i can't remember its exact
title right now). then when i click on "e-mail accts," it shows my
comcast.net acct. when i click on "data files," it shows where my incoming
outlook mail is stored (i think this is what it shows, it says "outlook.pst,"
does that sound right?).

you've also reminded me that i if HAD actually deleted the program and not
just the folders/files, i do still have the CD for reinstalling it.

i've also set outlook up so that a copy of everything that goes from my
original comcast.net box to my outlook box leaves a copy in my comcast.net
box, which helps assuage my fears that i will somehow inadvertently lose mail.

i appreciate very, much much your following up on this. i am not
particularly tech-savvy, tho i do learn things after several tries. i know
that i resist somewhat, but really the problem is, i've concluded, that my
brain processes things thru some other track from the way computer programs
work and so i get frustrated easily and tend to go off the deep end when i
can't see what to do right away.

but i am very grateful to you and to the others on this board who are
willing to give time and effort to help me and people like me. i know that
it must be frustrating for you.

-- guessing that this is probably more than you ever wanted to know, but in
your debt nonetheless -- susie margaret
 
S

susie margaret

hi --

apologies for it posting me twice, i don'tknow how that happened.

-- susie margaret
 

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