Default email account is deleted on exiting Outlook Express 6

[Carlton]

When I exit Outlook Express 6 (computer running Win XP and Explorer 7) my
Default email account is deleted, on a previous occasion 3 separate accounts
were also deleted, requiring all to be re-added in the Tools-Accounts-Add
option, can anybody advise how to prevent this?
I also have Norton Antivirus TM and Norton Firewall TM installed as part of
the BTYahoo online protection software.

 

[Russ Valentine [MVP-Outlook]]

This newsgroup is for support of Outlook 97, 98, 2000, 2002, 2003 and 2007
from the
Office family for Intel PCs. For Outlook Express (OE) support try posting in
this newsgroup:
news://msnews.microsoft.com.microsoft,public.windoes.inetexplorer.ie6_outlookexpress

If this group isn't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups).

Also a good source of Outlook Express info can be found here:
http://insideoe.tomsterdam.com/

 

[Carlton]

Thank you Russ,
I will follow you suggestions

This newsgroup is for support of Outlook 97, 98, 2000, 2002, 2003 and 2007
from the
Office family for Intel PCs. For Outlook Express (OE) support try posting in
this newsgroup:
news://msnews.microsoft.com.microsoft,public.windoes.inetexplorer.ie6_outlookexpress

If this group isn't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups).

Also a good source of Outlook Express info can be found here:
http://insideoe.tomsterdam.com/


--
Russ Valentine
[MVP-Outlook]

When I exit Outlook Express 6 (computer running Win XP and Explorer 7) my
Default email account is deleted, on a previous occasion 3 separate
accounts
were also deleted, requiring all to be re-added in the Tools-Accounts-Add
option, can anybody advise how to prevent this?
I also have Norton Antivirus TM and Norton Firewall TM installed as part
of
the BTYahoo online protection software.