default folders outlook 2002

[poppet]

Since reinstalling Outlook 2002 and Microsoft ActiveSync 3.8 on my new
computor, I unable to get either of these programs to work. When I trigger
the
Outlook Icon, I am shown a window that says:
"Unable to open your default e-mail folders. the .DLL file for information
service can not be found. MAPI unable to load information service
PSTPRX.DLLAs a consequence I remain unable to sync or download information
onto my
PDA. Can anyone suggest a solution please? I am running XP pro with service
pack 2

 

[Milly Staples [MVP - Outlook]]

C reate a new mail profile here: Control Panel->Mail Icon->Show
Profiles->New. Do not copy your old one, it is corrupt.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, poppet asked:

| Since reinstalling Outlook 2002 and Microsoft ActiveSync 3.8 on my new
| computor, I unable to get either of these programs to work. When I
| trigger the
| Outlook Icon, I am shown a window that says:
| "Unable to open your default e-mail folders. the .DLL file for
| information service can not be found. MAPI unable to load information
| service PSTPRX.DLLAs a consequence I remain unable to sync or
| download information onto my
| PDA. Can anyone suggest a solution please? I am running XP pro with
| service pack 2