Defaults to RTF format

[Amanda]

Why does Word 2002 default to RTF format? On one computer, even when I
change the default format (under tools\options\save tab), to Word .DOC files,
when I close down Word and reopen it, the setting has reverted back to .RTF
format.

I have uninstalled and reinstalled Word, but this still occurs. Any ideas
what I should check please?

Thanks

 

[Office Helper]

Try opening the Normal.dot file, then make the change you described and close
and reopen word. It usually stores those settings in that file.

 

[Darryl]

Why does Word 2002 default to RTF format? On one computer, even when I
change the default format (under tools\options\save tab), to Word .DOC files,
when I close down Word and reopen it, the setting has reverted back to .RTF
format.

I have uninstalled and reinstalled Word, but this still occurs. Any ideas
what I should check please?

Thanks

 

[Clairebear]

I have tried this myself, both with my normal.dot and also the file I am
saving under another name (it is one of our office precedents as set as a
read only file if this makes any difference), all are set to .doc - yet when
I "save as" it defaults to .rtf
Any other ideas???

 

[Graham Mayor]

The tools > options > Save settings are stored in the Word Data key in the
registry. This key can sometimes become partially corrupted leading to a
variety of odd settings. You could delete the data key with Word closed and
allow Word to build a new default key (which it will when Word is restarted)
or if this is the only issue and the problem returns you can force the
required setting with a pair of macros in the normal template. See the
autoopen and autonew macros at the end of
http://www.gmayor.com/installing_macro.htm . In this instance the macros
would be

Sub AutoOpen()
Application.DefaultSaveFormat = ""
End Sub
Sub AutoNew
Application.DefaultSaveFormat = ""
End Sub

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Graham Mayor - Word MVP


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