define custom printer paper size

[KKAlll]

Visio 2003 SP1 in "File/Page Setup/Printer paper" lists four "custom" printer
paper sizes. In my case they initially were all defined as "8.5 x 11 in."
"Custom 1" has somehow been defined as "36 x 93.5 in." I wish to define
"Custom 2" as 22 x 78 in." How can this be done? I have read the help on
"Set the page size; Set the printer paper size" but those instructions do not
tell how to define a printer paper size. They only tell how to select an
already defined printer paper size.

 

[Becky]

Check under your printer settings, instead of under Visio. That's where the
information is coming from.

 

[KKAlll]

Had already done that. Filling in different custom sizes in the printer set
up windows does not work. Visio still uses the initial custom size [i.e.
8.5x11] even though all the printer setup windows show the custom sizes I
entered. This exact same problem was also posted [in VISIO General Questions]
by:
1] "tdhia" on 4/8/2005, subject "set visio custom printer paper size" and
2] "mec0070" on 6/2/2005, subject "difficulty setting paper size in visio
2003" and
3] "Mark Ryan" on 7/19/2005, reply to subject "difficulty setting paper
size in visio 2003" and
4] "Mark Mortenson" on 7/14/2005, subject "visio 2003 plotter printing
issue" and
5] "Dave Brock" on 8/4/2005, reply to "visio 2003 plotter printing issue"
and
6] "Neil Simonsen" on 9/8/2005, reply to "visio 2003 plotter printing
issue".

Dick Hamilton [MSFT] on 7/21/2005 in reply to "visio 2003 plotter printing
issue" acknowledged this was "a case included for fixing" in the, apparently
NOT near, future.

Does anybody know a work around?

 

[KKAlll]

At http://support.microsoft.com/default.aspx?scid=kb;en-us;293183
I found a work around that worked for me.

Article ID 293183
RESOLUTION
To work around this problem, set the custom page size by using the Printers
icon in Control Panel. If you set the custom page size for your system as a
whole, Visio uses the correct paper size.
1. Click Start, point to Settings, and then click Printers.
2. Right-click the HP DesignJet icon, and then click Properties on the
shortcut menu.

NOTE: If you are using Microsoft Windows 2000 or Microsoft Windows NT, click
Printing Preferences, otherwise continue to the next step.
3. Click the Paper Size tab.
4. Click More Sizes.
5. Select one of the custom paper sizes next to Name.
6. Enter the custom paper size that you want.
7. Click OK to close each dialog box.

Had already done that. Filling in different custom sizes in the printer set
up windows does not work. Visio still uses the initial custom size [i.e.
8.5x11] even though all the printer setup windows show the custom sizes I
entered. This exact same problem was also posted [in VISIO General Questions]
by:
1] "tdhia" on 4/8/2005, subject "set visio custom printer paper size" and
2] "mec0070" on 6/2/2005, subject "difficulty setting paper size in visio
2003" and
3] "Mark Ryan" on 7/19/2005, reply to subject "difficulty setting paper
size in visio 2003" and
4] "Mark Mortenson" on 7/14/2005, subject "visio 2003 plotter printing
issue" and
5] "Dave Brock" on 8/4/2005, reply to "visio 2003 plotter printing issue"
and
6] "Neil Simonsen" on 9/8/2005, reply to "visio 2003 plotter printing
issue".

Dick Hamilton [MSFT] on 7/21/2005 in reply to "visio 2003 plotter printing
issue" acknowledged this was "a case included for fixing" in the, apparently
NOT near, future.

Does anybody know a work around?

Check under your printer settings, instead of under Visio. That's where the
information is coming from.