Delays sending and receiving e-mail

S

Sean

We have 5 or 6 users who are having similar problems
sending and receiving e-mails. If they send a message,
you can see it just sit in the Outbox. As soon as they
click on the Outbox, the message is sent. If a message is
sent to them, it doesn't show up in their Inbox until
they select a different folder. As soon as they click on
a different folder (other than the one they are currently
in), the new message appears in the Inbox.

They are running Outlook 2000 SP3. Any ideas what might
be causing this?

Thanks,
Sean
 
G

Greg

Sean,

I had a user who had the same problem and we found it was
the firewall software that was cauding it. We use
BlackIce, but whatever f/w s/w you're using, it must be
configured to accept UDP packets. Not sure if you're
using a firewall program, but changing the settings on
ours did the trick.

Hope this helps, and good luck.

Greg
 

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