Delegate Errors

[mikeb]

Hello Everybody,

I am having a problem with 5 outlook clients. There are 5 employees that
are delegates of each other. One of them left the company and the account
was removed from Active Directory. Now when an invitation is sent from
ClientA to Client C, Client C will try to send a notification to its delegate
Client B. Client B was deleted from AD, but now messages are being bounced
back and forth.

In outlook 2003, they have removed the delegate rights to ClientB that is no
longer in the company, but everybody still gets errors. Any ideas on how to
fix this problem? We called Microsoft Support and they couldn't help. This
problem has been happening for a while now. Every time an employee leaves,
we have the delegate errors. I would like to know how to fix the problem,
and what is causing it. Any help would be appreciated.

The erros is as follows:

From: System Administrator
Sent: 10 February 2006 13:09
To: Samantha Cart
Subject: Undeliverable:Accepted: Test

Your message did not reach some or all of the intended recipients.

Subject: Accepted: Test
Sent: 10/02/2006 13:09

The following recipient(s) could not be reached:

Samantha Cart on 10/02/2006 13:09
The e-mail account does not exist at the organization this
message was sent to. Check the e-mail address, or contact the recipient
directly to find out the correct address.
<ABACASDA.XXXX.corp #5.1.1>


Mike

 

[Frog]

I had the same issue with the meeting request NDR's due to a deleted delegate
account.

You will need to use MDBVU32.EXE to delete the hidden forwarding rule for
meeting requests.

The rule is a message in the inbox called "Schedule+ EMS interface"
See this article for a how to on MDBVU32.EXE
http://hellomate.typepad.com/exchange/2003/10/when_oof_doesnt.html

 

[mikeb]

Frog,

Actually it looks like I'm on the right track. I have MDBVU32.EXE and I can
definitely delete the hidden forwarding rule. I was wondering if there is a
switch that we can use in order to accomplish the same thing. Something like
Outlook /cleanrules or something like that. It would be easier than using
this tool. Is this the only way to fix this problem?

Mike

 

[Rob M]

YOu can also do this which I think is easier. Backup the users rules if they
have any, close outlook and reopen outlook with the outlook.exe /cleanrules
this will resolve your issue as well.