Delegates and Sent Items

C

Cas

Hi All

I have a user who wishes to have a secondary email address which will be
used for Q&A from people who he would not normally give his work email
address to. He also wishes a number of his colleagues to have full
permission to send and receive from this account also.

I have set up a mail account on the Exchange server and added all concerned
as delegates to the Q&A account. Each user opens the account using
File>Open>Other Users Folder. They can then read/reply forward etc.

The problem is that when they send a mail from this account, the message
appears in their own Sent Items Folder - what I need is that all mail sent
from the Q&A account to be stored in the Q&A Sent Items so that everybody
can see which messages have been responded to etc.

Is there a way that the account / delegates can be configured to do this ?
I'm using Exchange 2000 and the clients are Outlook 2002.
 

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