R
Ronnie Gibson
I have an account set up for IT Support in my dept that I share with another colleague by
delegating full rights to each of us. Users send email to the itsupport account and we
reply on behalf of that account.
The problem is that when I reply on behalf of the itsupport account, my sent mail is
stored in MY Sent Items - I want it stored in the Sent Items of the itsupport account so
my colleague knows what has been written.
I thought I could create a rule in my Outlook that would check outgoing mail and if it was
sent on behalf of itsupport then I'd move it to the itsupport Sent Items....but I can't
see any rule options that will allow me to do this.
Any ideas?
Ronnie
delegating full rights to each of us. Users send email to the itsupport account and we
reply on behalf of that account.
The problem is that when I reply on behalf of the itsupport account, my sent mail is
stored in MY Sent Items - I want it stored in the Sent Items of the itsupport account so
my colleague knows what has been written.
I thought I could create a rule in my Outlook that would check outgoing mail and if it was
sent on behalf of itsupport then I'd move it to the itsupport Sent Items....but I can't
see any rule options that will allow me to do this.
Any ideas?
Ronnie