Delegation-Line Management

[Dominic]

I have been presented with a scenario which I have not tested yet but think
might be possible using PWA. A customer is looking to use PWA in a Matrix
Management environment where tasks are managed by a PM who does not have
management authority over most resources in the organisation. Team Assignment
pools allow work to be assigned to the relevant areas of the organisation and
not to specific individuals. Managers of the various groups have visibility
over the workload of the people they manage and have access to the Team Tasks
page. Is it possible for the manager to re-assign team tasks to named
individuals in their team?

 

[Marc Soester [MVP]]

Hi Dominic,

the problem is that task assignments based on the team functionality will
not allow the team lead ( or resource manager) to assign the task to another
resource, but only to him. ( if you go into My tasks and then go to
"Self-Assign Team Tasks" you will see that you can only assign tasks to
yourself, but not to another user. So I dont believe that this would work.

A cumbersome alternative would be the following:
What you may want to try is creating a user ( lets call it team lead
Department A) as a user and make the default assignment owner the actual team
lead of this department. If a PM assigns this resource to a task, this will
actually show up in the team leaders "My Task" screen. He could then use the
"Reasing Work" functionality from My Task to reasing this task to a named
resource. Now here comes the cumbersome part The problem is that the team
lead can only reassing this task to the project team, that would essentially
mean that you would need to include the entire resoures for this team as part
of the project team. Please note, the resources would not need to be
assigned, but would need to be part of the project team ( meaning appearing
in the Resource Sheet). Not sure if this would work for you and I personally
have never implemented it this way, but this may does the trick for your ?!!
Hope this helps