Delet Option Grayed Out in Rules

[Lady Veteran]

I have Outlook 2003 running on windows XP. some of my rules cannot be
deleted because the delete option is grayed out. How can I get rid of
these and start over?

I have tried repair, reinstallation and nothing has worked. Can anyone
tell me where are the rules are stored in the program so I can delete
them manually?

thanks

LV

 

[Diane Poremsky [MVP]]

They are hidden in the mailbox - you can delete them with MFCMapi or use the
c;leanrules switch if you want to remove all.

What type of email account do you have? How many accounts?

 

[Lady Veteran]

They are hidden in the mailbox - you can delete them with MFCMapi or use the
c;leanrules switch if you want to remove all.

What type of email account do you have? How many accounts?

I have about six accounts. They are all POP3. Can you explain that a
little bit? I am not a programmer. Where do I get this MFS Mapi and
how do I use it?

Thanks

LV

 

[Lady Veteran]

see http://www.outlook-tips.net/howto/delete_rr_mfcmapi.htm - rules are in
the inbox's associated contents though.

OK. I installed mfc mapi. The instructions say that rules can only be
deleted if on an enterprise server. My computer is a stand alone with
an internet connection.

I tried installing Outlook Spy but that didn't work.

Any other ideas?

Thanks
LV