Delete Custom Toolbar

[BK]

Windows XP-Pro and Office 2003

A client of mine tried to create a new toolbar in Word. She made several
attempts (naming them Toolbar 1 and Toolbar 2 and Toolbar 3). Now that I
have solved her original problem, I want to delete these three empty
toolbars.

I went to Tools | Customize | Toolbars tab and highlighted one of the empty
toolbars. I clicked DELETE and repeated the process for the other two
toolbars. When I close Word and come back in, the toolbars are still listed
as available (although empty) toolbars.

Any idea what could be interfering with the deletion process? I even
renamed them (junk, trash, and garbage) and then tried to delete them. No
luck.

 

[Klaus Linke]

Try to delete them from the Tools > Templates and Add-ins > Organizer... >
Toolbars tab.

Regards,
Klaus

 

[BK]

I'll give that a try on Monday when I am next at her office. Thanks.

 

[Suzanne S. Barnhill]

Are you sure that Normal.dot is being saved after these operations?

 

[BK]

I was able to get into the office this morning and use this helpful
information you sent me. Worked like a charm. Thanks!!

 

[BK]

Wouldn't that be an automatic save, or am I supposed to do something
specific to resave normal.dot?

I actually accomplished the deletion using the other suggestion I received
here, but I'm curious about the original attempt I made going through Tools
| Customize | Toolbars tab. I figured that when I highlighted one of the
empty toolbars and clicked DELETE that would do the trick. I was, however,
just on a new blank document screen. Should I have done this after opening
normal.dot instead???

 

[Suzanne S. Barnhill]

If you have "Prompt to save Normal template" checked on the Save tab of
Tools | Options and don't get prompted to save Normal.dot when you quit Word
after you've made this change, then likely Normal.dot is not getting saved.
This can be caused by an add-in such as the Adobe Acrobat add-in; if you're
running Acrobat 7.0, see the last section of
http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm (and note that you
can force a save anytime using Shift+File | Save All).

 

[BK]

Suzanne

Thanks for the information. Who'd of thunk it?!?!?!