Delete Junk E-Mail upon entering

T

Tom

Outlook 2003
When I check the "Permanently delete suspected junk e-mail instead of moving
it to the Junk E-mail folder" box, my messages keep going to the Junk E-mail
folder.

Does anyone know if this is what is supposed to happen?

Any answers or conversation may help.

Thank you
 
J

Jocelyn Fiorello [MVP - Outlook]

Do you have any other rules set up that might be causing this to happen?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
T

Tom

I used to have rules for junk e-mail prior to Outlook 2003, but have deleted
those rules since.
 
J

Jocelyn Fiorello [MVP - Outlook]

After doing some research on this issue I have found that at least one user
had trouble with a McAfee program (presumably antivirus) conflicting with the
permanently delete function. You can see the thread here:

http://groups-beta.google.com/group...oft.public.outlook.*&rnum=10#bbd9615f3280067b

It also provides a workaround that may help you if you can't isolate the
problem.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 

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