Delete "stuck" outgoing messages

B

brianstole

I ahve an outgoing message that has an attachment that is way too large to
send. The email is stuck in the send mode & I can't delete it. I stop the
send/receive & it still doesn't allow me to delete this outgoing email. The
challenge is that it blocks other email from going out & slows up incoming
ones.

Brian Stole
 
F

F. H. Muffman

brianstole said:
I ahve an outgoing message that has an attachment that is way too large to
send. The email is stuck in the send mode & I can't delete it. I stop the
send/receive & it still doesn't allow me to delete this outgoing email.
The
challenge is that it blocks other email from going out & slows up incoming
ones.


File - Work Offline.
Wait 5 minutes.
Try to delete message.
If it fails, File - Exit.
Wait 5 minutes.
Restart Outlook, stay offline.
Try to delete message.
 
A

Alarmfan

I have this problem in Office 97(on XP pro)-please tell me where the "work
offline" option is??!! as in File - work offline-from what I've read it does
the trick but dumbo here can't find it!
Many thanks.
 
A

Alarmfan

Sorry to waste time, but I realised Offline may relate to IE, so I tried that
but to no avail.
Next question, in Outlook when I go to File, New, there is no Outlook Data
File menu, can anyone help please?
Thanks
 
B

Brian Tillman

Alarmfan said:
I have this problem in Office 97(on XP pro)-please tell me where the
"work offline" option is??!! as in File - work offline-from what I've
read it does the trick but dumbo here can't find it!

Disconnect the network, then stop and restart Outlook. Try to delete the
message then.
 
B

Brian Tillman

Alarmfan said:
Sorry to waste time, but I realised Offline may relate to IE, so I
tried that but to no avail.
Next question, in Outlook when I go to File, New, there is no Outlook
Data File menu, can anyone help please?

That's because in Outlook 97 it's File>New>Personal Folders File.
 

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