Deleted Calender, now cant sync or restore

G

girlpi1ot

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

I accidently deleted my calender and it is now a subcategory under deleted items. I cant drag it to the exchange list of items or control-click it to restore. I cannot sync my calender as it is in the deleted items and I need my calender!

Help!
 
W

William Smith [MVP]

I accidently deleted my calender and it is now a subcategory under
deleted items. I cant drag it to the exchange list of items or
control-click it to restore. I cannot sync my calender as it is in
the deleted items and I need my calender!

I've never heard of this happening before. Didn't know it was even possible!

I suggest you set Entourage to work offline using Entourage menu -->
Work Offlien. Then quit Entourage and ask your server administrator to
correct the problem for you.

Once it has been restored, launch Entourage and select Entourage menu
--> Switch Identity... to create a new identity. Set up your Exchange
account again and let everything sync from the server again.

My suggestion may be overkill, but I'm not really sure what to suggest
with something like this and I would suspect this would safely put
things back.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
 
G

girlpi1ot

My IT guy has been contacted and has never seen this before. He blames it on my mac and is trying to correct the issue with little success.
 
W

William Smith [MVP]

My IT guy has been contacted and has never seen this before. He
blames it on my mac and is trying to correct the issue with little
success.

It may very well have been caused by Entourage, but Exchange should
never have allowed this to happen. I'd say it's a fault between the two.

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
 
G

girlpi1ot

It was solved by connecting to the exchange account using IMAP, moving the calender out of the deleted items!

advice: be careful what you delete, It could not be corrected using outlook web access or outlook connections
 

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