Deleted Contacts?

[P Fruin]

Running BCM 2007. "Mysteriously lost" about 100 Contacts. Am restoring one by
one as I discover them missing. Getting them from old ACT! 6.0 database by
sending e-mail from ACT! with attached Contact to myself, opening the e-mail
in Outlook and saving the attached Contact. Questions:

1. Is there a way to have these "imported" Contacts saved automatically to
BCM? They are currently saved automatically as an Outlook Contact and then I
have to move them to BCM. Surely I should be able to save them directly to
BCM? (Why IS there even a My Contacts folder in Outlook when you have BCM
installed? Seems pointless, redundant and causes confusion!)

2. Any way to get the ACT! Contact "Notes/History" and "Activities" included
with the Contact? Even though I've checked the boxes to include them when
prompted by ACT! e-mail, they are not included with the "imported" Contact.

3. How do I remove a "Business Fax" listing from the Outlook E-mail "Select
Names" list - without deleting the entire Contact? When I start a new e-mail
in Outlook and click the "To" button to pick recipients (often the contact I
want does not show up by typing their name for some reason???) many of the
Contacts are listed by both an e-mail address AND a "Business Fax" #!!!??? I
believe some or all of those 100 contacts that got "mysteriously" lost
happened because I deleted these fax #'s from that list not realizing I was
deleting the entire contact!

Thanks!

 

[Luther]

Running BCM 2007. "Mysteriously lost" about 100 Contacts. Am restoring oneby
one as I discover them missing. Getting them from old ACT! 6.0 database by
sending e-mail from ACT! with attached Contact to myself, opening the e-mail
in Outlook and saving the attached Contact. Questions:

1. Is there a way to have these "imported" Contacts saved automatically to
BCM? They are currently saved automatically as an Outlook Contact and thenI
have to move them to BCM. Surely I should be able to save them directly to
BCM? (Why IS there even a My Contacts folder in Outlook when you have BCM
installed? Seems pointless, redundant and causes confusion!)

2. Any way to get the ACT! Contact "Notes/History" and "Activities" included
with the Contact? Even though I've checked the boxes to include them when
prompted by ACT! e-mail, they are not included with the "imported" Contact..

3. How do I remove a "Business Fax" listing from the Outlook E-mail  "Select
Names" list - without deleting the entire Contact? When I start a new e-mail
in Outlook and click the "To" button to pick recipients (often the contactI
want does not show up by typing their name for some reason???) many of the
Contacts are listed by both an e-mail address AND a "Business Fax" #!!!???I
believe some or all of those 100 contacts that got "mysteriously" lost
happened because I deleted these fax #'s from that list not realizing I was
deleting the entire contact!

Thanks!

1-2 Use BCM import to import contacts from ACT and it should put the
new conatcts in the Business Contacts folder, and bring over the
contacts' history.

3 If you think you've deleted something by mistake, look for it in the
Deleted Items folder.

 

[P Fruin]

Sorry for the long questions Luther but I don't know how to make my problem
clear so I can hopefully get a thoughtful answer. So, let me try again.

1. I'm not looking to import a whole database from ACT! again I've already
done that! And I see no way, using the BCM Import function, to import just
one or several contacts. The problem is that I lost about 100 contacts from
over 2,000 I already imported. I just want to import these 100 or so and have
them put in the BCM Contacts folder not the Outlook Contacts folder. ( I
guess I could import the whole datbase again to get the 100 or so deleted -
but I just went throgh that procedure and it gave me no option to not import
duplicate files!)

2. If I have to bring them over through e-mail, IS there anyway that you
know of to getthe Notes and History included with them? It came over when I
imported the database but iot's not when I attach a Contact to an e-mail -
even though I do check the boxes to incluse the info as I stated in my first
message.

3. WAY to simple an answer Luther! These were deleted several months ago -
inadvertently - and they are no longer in my Deleted Items folder. And my
question was how to get these Business Fax #'s OFF the "Select Names" list -
without deleting an entire Contact yet again - like was done (I think) with
the 100 or so mentioned above? (I have no idea why these Business Fax #'s
even appear in this list or how they got there! This list should be for
e-mail addresses only! Why would I want to select a Business Fax # to send an
e-mail too?)

So, let's try this againand see if I can get these questions resolved.
Thanks Luther!

 

[Luther]

Sorry for the long questions Luther but I don't know how to make my problem
clear so I can hopefully get a thoughtful answer. So, let me try again.

1. I'm not looking to import a whole database from ACT! again I've already
done that! And I see no way, using the BCM Import function, to import just
one or several contacts. The problem is that I lost about 100 contacts from
over 2,000 I already imported. I just want to import these 100 or so and have
them put in the BCM Contacts folder not the Outlook Contacts folder. ( I
guess I could import the whole datbase again to get the 100 or so deleted -
but I just went throgh that procedure and it gave me no option to not import
duplicate files!)

2. If I have to bring them over through e-mail, IS there anyway that you
know of to getthe Notes and History included with them? It came over when I
imported the database but iot's not when I attach a Contact to an e-mail -
even though I do check the boxes to incluse the info as I stated in my first
message.

3. WAY to simple an answer Luther! These were deleted several months ago -
inadvertently - and they are no longer in my Deleted Items folder. And my
question was how to get these Business Fax #'s OFF the "Select Names" list -
without deleting an entire Contact yet again - like was done (I think) with
the 100 or so mentioned above? (I have no idea why these Business Fax #'s
even appear in this list or how they got there! This list should be for
e-mail addresses only! Why would I want to select a Business Fax # to sendan
e-mail too?)

So, let's try this againand see if I can get these questions resolved.
Thanks Luther!







- Show quoted text -

When you import, in the BCM import wizard, there's an option for what
to do with duplicates. I think the three options are (1) create dupls,
(2) merge dups, and (3) don't import dups.

As an alternative, you can create a BCM database, import everything
from ACT, select the 100 contacts you want, export those 100 to a BCM
file, switch back to your original database, and import the BCM file
with the 100 contacts.

I don't know how to bring in the history via email, nor why the fax
numbers comingle with email addresses. Perhaps its an Outlook feature
that got turned on when a fax feature was turned on.