Deleted e.mail addresses still receiving mail in group mailings

[Fay Jacobsen]

I have Microsoft Office : mac 2008. From time to time I am asked to
delete names from my mailing list when people no longer wish to
receive group mailings. This I do but in several cases those
concerned continue to receive e.mails although they are no longer in
my address book. How can I stop this happening as, understandably it
causes some annoyance?

In addition some people who have been deleted from my address book
have subsequently changed server. When I send out group e.mails to
them I get a stream of RETURNED AS UNAVAILABLE messages in my In
box. How can this be corrected?

 

[William Smith [MVP]]

I have Microsoft Office : mac 2008. From time to time I am asked to
delete names from my mailing list when people no longer wish to
receive group mailings. This I do but in several cases those
concerned continue to receive e.mails although they are no longer in
my address book. How can I stop this happening as, understandably it
causes some annoyance?

In addition some people who have been deleted from my address book
have subsequently changed server. When I send out group e.mails to
them I get a stream of RETURNED AS UNAVAILABLE messages in my In
box. How can this be corrected?

Deleting addresses from your Address Book does not delete them from your
Groups. These are independent of each other.

Edit your Groups in your Address Book and remove the addresses from there.

Hope this helps!

--

bill

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