Deleted email client appears.

[Jim Scott]

When I set up Word to email as an attachment a long uninstalled email
client (Foxmail) appears among the options to use.
How do I get rid of it?
I did a registry scan, but could not find it.
(Windows XP SP2)

 

[Herb Tyson [MVP]]

In Control Panel - Add/Remove Programs, does Foxmail appear? If so, can you
uninstall it?

 

[Jim Scott]

In Control Panel - Add/Remove Programs, does Foxmail appear? If so,
can you uninstall it?

"long uninstalled"!

 

[Herb Tyson [MVP]]

You'd be amazed (or not) at how many users think that deletion =
uninstallation. ;-) So, I start with the obvious.

Where exactly is Foxmail appearing? In a Word menu/submenu of some kind? If
so, then I wonder if it's possible that Foxmail installed, but did not
remove, an add-in that provides additional functionality in Word.

Is this Word 2003? If so, try:

Tools - Templates and Add-ins.

In Word 2007, try Office - Word Options - Add-ins tab.

 

[Jim Scott]

You'd be amazed (or not) at how many users think that deletion =
uninstallation. ;-) So, I start with the obvious.

Where exactly is Foxmail appearing? In a Word menu/submenu of some
kind? If so, then I wonder if it's possible that Foxmail installed,
but did not remove, an add-in that provides additional functionality
in Word.

Is this Word 2003? If so, try:

Tools - Templates and Add-ins.

In Word 2007, try Office - Word Options - Add-ins tab.

It only appears when I attempt to 'send' a word document from within
Word. It appears as an option alongwith 'send for review' and 'send as
an attachment' then follows Foxmail and some Chinese lettering then
couple of other things I forget.

 

[Herb Tyson [MVP]]

Did you check for add-ins? What version of Word are you using?

 

[Jim Scott]

Did you check for add-ins? What version of Word are you using?

v 2002 did it have add-ins?

 

[Herb Tyson [MVP]]

Yes. Tools - Templates and Add-ins.

Also, check Word's startup folder (location: Tools - Options - File
Locations - Startup... note the location, then look using Windows Explorer).

 

[Jim S]

Yes. Tools - Templates and Add-ins.

Also, check Word's startup folder (location: Tools - Options - File
Locations - Startup... note the location, then look using Windows Explorer).

That was it.
Deleted and gorn.
Thanks Herb.

 

[Herb Tyson [MVP]]

I knew we could track that demon down eventually!

Cheers,