Deleted Items folder emptied every couple of days

C

CherylCo

I am using Outlook with Hotmail, and the deleted items for this are getting
emptied every couple days, which makes me unhappy. Right-clicking on the
Deleted Items and looking at Auto-Archive, the settings are 'do not
auto-archive this folder' and 'the network administrator has not set
retention policy'. (I am a home user and not on a network.)

Under 'View - Arrange by: - Date'.

Many thanks!

CherylCo
 
G

Gordon

CherylCo said:
I am using Outlook with Hotmail, and the deleted items for this are getting
emptied every couple days, which makes me unhappy. Right-clicking on the
Deleted Items and looking at Auto-Archive, the settings are 'do not
auto-archive this folder' and 'the network administrator has not set
retention policy'. (I am a home user and not on a network.)

Under 'View - Arrange by: - Date'.

Many thanks!

CherylCo


then why put emails into the "deleted items" folder if you want to keep
them? The idea of a "deleted items" folder is to put messages there that you
DON'T WANT TO KEEP!
 
B

Brian Tillman

CherylCo said:
I am using Outlook with Hotmail, and the deleted items for this are
getting emptied every couple days, which makes me unhappy.
Right-clicking on the Deleted Items and looking at Auto-Archive, the
settings are 'do not auto-archive this folder' and 'the network
administrator has not set retention policy'. (I am a home user and
not on a network.)

I don't think you have any control over how frequently MSN empties the
deleted items folder on their server. Deleted means "I don't want it."
 
C

CherylCo

Brian

Thanks for the response. I thought that once I 'received' e-mail, the
messages were now on my computer, not on MSN's server....

Cheryl
 
B

Brian Tillman

CherylCo said:
Thanks for the response. I thought that once I 'received' e-mail, the
messages were now on my computer, not on MSN's server....

Not for MSN (an HTTP account), nor for IMAP or Exchange accounts. Only with
POP accounts do messages get downloaded from the server to your local system
(with any permanence - technically, for MSN and IMAP accounts, a copy is
downloaded, but it's only a copy. The real message stays on the server
until you explicitly delete it).
 
C

CherylCo

Gordon

I'm trying to decipher a possible solution in your reply but have not had
any luck. In my prior experience with Outlook, I have been able to decide
when to empty my deleted e-mail files. If this was not of use to Outlook
users, Outlook would automatically empty the deleted items file every time
Outlook was closed.

I'm trying to decipher a possible solution in your reply but have not had
any luck.

Cheryl
 
C

CherylCo

Okay, so this could explain why things seem to be operating a bit
differently than I expected with this e-mail account. Not the answer I was
hoping for but better than spending more hours trying to find the 'magical'
setting!

Thanks!

Cheryl
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top