deleteing contacts

S

sol

I am using outlook 2002 & when I try to delete certain
contacts ( usually duplicates) I get an error
message "the messaging interface has returned an unkown
error" & I cannot delete the contact. I have tried
shutting down & restarting to no avail. Any suggestions?
..
 
S

Sol

Thanks but this does not work. Maybe thefollowing
additional information will help:
1. Operating system = XP
2. I also use Microsoft active sync 3.5 to synchronixe
with a PDA
 
J

Jocelyn Fiorello [MVP - Outlook]

Is this a .PST file we're talking about (as opposed to an Exchange mailbox)?
If so, how big is the file?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
G

Guest

Yes it is a .PST file. I dont know how big & I cannot
check till my boss returns & I get access to the file but
I know it is large.
 
J

Jocelyn Fiorello [MVP - Outlook]

If the .PST is at or near the 2GB limit, that's the likely cause of the
problem. Post back when you find out the file size.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
J

Jocelyn Fiorello [MVP - Outlook]

OK, those are not very big at all. Try running the Inbox Repair Tool
against the files to see if it finds any errors. Search the boss's hard
drive for a file called scanpst.exe and run it.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
J

Jocelyn Fiorello [MVP - Outlook]

Hmm. You can also try creating a new mail profile...

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
M

Mark

Did yopu ever get an answer and resolution to your problem? I have been experiencing the same bug. The only thing that I can think of is that I loaded the contact information from my PDA - forcing the PDA unto the PC.
 

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