Deleting 2003

[TomH]

I really need help. I had installed office xp professional on my vista
computer, thinking that it was ok, as long as I had deleted all previous
installations. Now, I can't access any program or delete it. If I need to
but the new program, I'll do it, but I'd like to solve this problem. Any
help would be greatly appreciated.

Tom

 

[JoAnn Paules]

What happens when you try to use Office XP? How did you install it? I get
the impression you don't have the disks if you are wiling to buy it.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[TomH]

JoAnne,

Sorry for the confusion. I did purchase the Office XP. I installed it on a
computer. When I purchased a new computer, I installed it on that computer
thinking that it was ok to do, as long as the previous installation from the
old computer was deleted. Now I hear that you can't do that. So, I guess I
need to get the new program, but I can't uninstall XP professional. Can
you give me advice?

Thanks,

Tom

What happens when you try to use Office XP? How did you install it? I get
the impression you don't have the disks if you are wiling to buy it.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I really need help. I had installed office xp professional on my vista
computer, thinking that it was ok, as long as I had deleted all previous
installations. Now, I can't access any program or delete it. If I need
to
but the new program, I'll do it, but I'd like to solve this problem. Any
help would be greatly appreciated.

Tom

 

[TomH]

I forgot to mention, I do have the disks, but I am not able to use them to
uninstall the program.

What happens when you try to use Office XP? How did you install it? I get
the impression you don't have the disks if you are wiling to buy it.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I really need help. I had installed office xp professional on my vista
computer, thinking that it was ok, as long as I had deleted all previous
installations. Now, I can't access any program or delete it. If I need
to
but the new program, I'll do it, but I'd like to solve this problem. Any
help would be greatly appreciated.

Tom

 

[dgmacmi]

I forgot to mention, I do have the disks, but I am not able to use them to
uninstall the program.

What happens when you try to use Office XP? How did you install it? I get
the impression you don't have the disks if you are wiling to buy it.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I really need help. I had installed office xp professional on my vista
computer, thinking that it was ok, as long as I had deleted all
previous
installations. Now, I can't access any program or delete it. If I
need
to
but the new program, I'll do it, but I'd like to solve this problem.
Any
help would be greatly appreciated.

Tom

Microsoft Office XP CD, even OEM, should work to uninstall Office XP and to
insert in your CD drive to qualify for the upgrade version of Office 2003 or
Office 2007.

When you are logged on as a administrator and try to uninstall using the
Office XP CDs what happens? Do you receive a error message?

Prior to Vista, uninstall problems could often be solved by booting to Safe
Mode and uninstalling there. You may want to try it.

You may want to check your Office XP installation CD for damage {especially
on the label side}. If you know someone with Office XP Professional {must be
the same edition as yours not, for example, Standard} borrow the
installation CD and use that one to uninstall.

Don

 

[TomH]

When I try to use any office program, including the uninstall program, I get
a message that says a program cannot access attributes from the AccessWeb
folder. The folder is there, but I get the same message if I try to open it.


So, I'm in limbo. I can't use the program and I can't get rid of it so I
can upgrade it.
Please help.

Tom

I forgot to mention, I do have the disks, but I am not able to use them to
uninstall the program.

What happens when you try to use Office XP? How did you install it? I get
the impression you don't have the disks if you are wiling to buy it.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I really need help. I had installed office xp professional on my vista
computer, thinking that it was ok, as long as I had deleted all
previous
installations. Now, I can't access any program or delete it. If I
need
to
but the new program, I'll do it, but I'd like to solve this problem.
Any
help would be greatly appreciated.

Tom

Microsoft Office XP CD, even OEM, should work to uninstall Office XP and to
insert in your CD drive to qualify for the upgrade version of Office 2003 or
Office 2007.

When you are logged on as a administrator and try to uninstall using the
Office XP CDs what happens? Do you receive a error message?

Prior to Vista, uninstall problems could often be solved by booting to Safe
Mode and uninstalling there. You may want to try it.

You may want to check your Office XP installation CD for damage {especially
on the label side}. If you know someone with Office XP Professional {must be
the same edition as yours not, for example, Standard} borrow the
installation CD and use that one to uninstall.

Don